Home > Online services Online services Are you an international company or patent and trademark attorney? Turinigroup.com was created to collaborate more efficiently with our clients and colleagues from all over the world, in the easiest and fastest way possible.We are now able to provide online services that allow you to register or claim priority of a previous trademark or design application in Italy and in the European Union quickly and safely with the assistance of our experts. Answer the questions and get a quotation Make the payment and upload the documents Monitor the status of your order anytime through your reserved area Our online services Filing a trademark Choose the type of trademark you want to file, the classes and the territory where you want to protect it. File your trademark online Filing a trademark claiming priority Claim priority and file a trademark application to grant a wider protection to your earlier trademark Claim priority for your trademark online Filing a design Protect your design by selecting the territory where you want to file it and the type of product. File your design online Filing a design claiming priority Claim priority and file a trademark application to grant a wider protection to your earlier trademark Filing a design claiming priority Frequently Asked Questions Is the security of online purchases guaranteed?Yes, the security of all purchases made on turinigroup.com is absolutely guaranteed. The sensitive information provided through our platform is protected by the Secure Sockets Layer (SSL) protocol. Can I make an order without registration?No, you need to register. To complete the order, you need to create an account, upload the information and the documents required and make the payment. All orders will appear in your reserved area once you’ve registered as a user. How can I delete my account?If you wish to delete your account, you can write to [email protected] anytime. If you’ll ask us to delete your account, we will do it as soon as possible. The cancellation of the account causes the definitive cancellation of all documents and materials stored in your reserved area. Therefore, once your account is deleted, it will not be possible to restore the data associated with the account. How can I check the status of my order?As soon as the payment is received, we will send you an email to monitor the status of the order in your reserved area. What documents do I need to make an order?To make an order, it will be necessary to provide the following documents of the owner and paying person/company: For natural person: Id card and fiscal Code; for company: company registration certificate.u003cbru003eFor some of the services provided, we will also need a PoA which can be downloaded, signed by the owner of the trademark/design and uploaded through our platform, and the images related to the trademark or design(s) you intend to protect. You can upload these documents in your reserved area. Our experts will process your order only when all the listed documents have been uploaded.u003cbru003e When is an order completed?The order is considered completed once you receive the confirmation of the filing of your trademark or design via e-mail. It usually takes about 5 working days. To obtain the registration it will be necessary to wait for the technical timing of the Italian Patent and Trademark Office or of the European Union Intellectual Property Office. In any case, the protection starts at the moment of the filing. Can I cancel an order and get a refund?No, once your order is sent, you cannot cancel it or ask for a refund. Make sure to insert correctly all data requested during the filling of your order. Only if you are a Consumer (that is a natural person acting for purposes outside the entrepreneurial, commercial, artisan or professional activity possibly performed) you can withdraw your order within 14 days from the order confirmation, without any penalty and without specifying the reason. To exercise the right of withdrawal, the Consumer user shall send us a written communication via email to [email protected], communicating only the intention to withdraw from the contract and the order number which the withdrawal refers to. In case of withdrawal by the Consumer, we will refund the amount paid for the purchase within 14 days from the communication of the withdrawal by using the same payment method chosen for the initial transaction. Note that the withdrawal cannot be exercised, not even by the Consumer, if the service has already been provided. For further information, please read our General Conditions of Sale. What are the payment methods available?Turinigroup.com accepts payments through credit cards (Visa, MasterCard and American Express) and through PayPal. Contact Us Your name Your e-mail Your message I declare that I have read the Privacy Policy *Your data will be processed to answer your contact request. Please read the Privacy Policy of this website.
